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Cookies Policy

Last Updated: May 26, 2025

What are cookies? Cookies are small text files that are stored on your device when you visit websites. They help us provide you with a better, more personalized experience on Imago Platform®.

Table of Contents

1. What Are Cookies?

Cookies are small text files that websites place on your computer, smartphone, or other device when you visit them. They are widely used to make websites work more efficiently and provide information to website owners about how users interact with their sites.

Cookies contain information that is transferred to your device's hard drive. They help us recognize your device and store some information about your preferences or past actions on our website.

Types of Files We Use

  • Cookies: Small text files stored by your web browser
  • Local Storage: Data stored locally in your browser
  • Session Storage: Temporary data that expires when you close your browser
  • Web Beacons: Small transparent images used to track user behavior
  • Pixels: Tiny graphics used for analytics and advertising

2. How We Use Cookies

We use cookies and similar technologies for several important purposes:

Essential Functions

  • Keeping you logged in to your account
  • Remembering your preferences and settings
  • Ensuring the security of our platform
  • Providing core functionality like shopping carts

Improving Your Experience

  • Personalizing content and recommendations
  • Remembering your language and region preferences
  • Providing faster loading times
  • Enabling social media integration

Analytics and Performance

  • Understanding how users interact with our platform
  • Identifying popular features and content
  • Detecting and fixing technical issues
  • Measuring the effectiveness of our services

Marketing and Advertising

  • Showing you relevant advertisements
  • Measuring the effectiveness of marketing campaigns
  • Preventing fraud in advertising
  • Providing targeted content recommendations

3. Types of Cookies We Use

By Purpose

EssentialStrictly Necessary Cookies

These cookies are essential for the basic functionality of our website. They cannot be disabled without seriously degrading the functionality and user experience of our site.

FunctionalPreference Cookies

These cookies remember your preferences and choices to provide a more personalized experience. They may be set by us or by third-party providers.

AnalyticsPerformance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.

MarketingTargeting Cookies

These cookies are used to deliver advertisements relevant to you and your interests. They also help limit the number of times you see an advertisement.

By Duration

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them

By Origin

  • First-Party Cookies: Set directly by Imago Platform
  • Third-Party Cookies: Set by external services we use (analytics, advertising, etc.)

5. Third-Party Cookies

We work with trusted third-party services that may set their own cookies on your device. These services help us provide better functionality and analyze our website performance.

Analytics Services

  • Google Analytics: Helps us understand website usage and user behavior
  • Hotjar: Provides heatmaps and user session recordings for UX improvement
  • Mixpanel: Tracks user interactions and feature usage

Marketing and Advertising

  • Facebook Pixel: Enables targeted advertising on Facebook and Instagram
  • Google Ads: Powers our advertising campaigns and remarketing
  • LinkedIn Insight Tag: Tracks conversions from LinkedIn advertising

Functionality Services

  • Stripe: Processes payments securely
  • Intercom: Provides customer support chat functionality
  • CloudFlare: Provides security and performance optimization

Important: Third-party cookies are governed by the privacy policies of these external services. We recommend reviewing their privacy policies to understand how they handle your data.

7. Browser Cookie Settings

You can also manage cookies directly through your web browser settings. Here's how to do it in popular browsers:

Google Chrome

  1. Click on the three dots menu → Settings → Privacy and security → Cookies and other site data
  2. Choose your preferred cookie settings
  3. You can also clear existing cookies from this menu

Mozilla Firefox

  1. Click on the menu button → Options → Privacy & Security
  2. Under "Cookies and Site Data," choose your settings
  3. Use "Clear Data" to remove existing cookies

Safari

  1. Safari menu → Preferences → Privacy
  2. Choose your cookie and website tracking settings
  3. Use "Manage Website Data" to view and delete cookies

Microsoft Edge

  1. Click on the three dots menu → Settings → Cookies and site permissions
  2. Click on "Cookies and site data"
  3. Choose your preferred settings

8. Consequences of Disabling Cookies

While you have the right to disable cookies, doing so may affect your experience on Imago Platform:

Disabling Essential Cookies: May prevent you from logging in, accessing your account, or using core platform features.

Potential Impact by Cookie Type

  • Essential Cookies: Website may not function properly, login issues, security vulnerabilities
  • Functional Cookies: Loss of personalized settings, language preferences reset, less convenient experience
  • Analytics Cookies: We cannot improve our services based on usage data, may affect performance optimization
  • Marketing Cookies: Less relevant advertisements, inability to track marketing campaign effectiveness

9. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes:

  • We will update the "Last Updated" date at the top of this policy
  • We will notify you through our platform or via email
  • We may request your consent again for certain types of cookies
  • Continued use of our platform after changes indicates acceptance of the updated policy

We encourage you to review this policy periodically to stay informed about how we use cookies.

10. Contact Us

If you have any questions or concerns about our use of cookies, please don't hesitate to contact us:

Email: info@imagoplatform.ai

Cookie Concerns: info@imagoplatform.ai

Address: Flat 203 Morello House, 12 Leamouth Rd, London E14 0US

Support: info@imagoplatform.ai

We will respond to your inquiry within 48 hours.