Terms & Conditions

Last Updated: May 26, 2025

Important: Please read these Terms and Conditions carefully before using the Imago Platform®. By accessing or using our Service, you agree to be bound by these terms.

1. Acceptance of Terms

These Terms and Conditions ("Terms", "Agreement") govern your use of the Imago Platform® website, mobile application, and related services (collectively, the "Service") operated by Imago Platform® ("we", "us", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Legal Agreement: These Terms constitute a legally binding agreement between you and Imago Platform®. Please read them carefully.

2. Definitions

For the purposes of these Terms:

  • "Service" refers to the Imago Platform website, mobile application, and all related services, features, and content.
  • "User", "you", or "your" refers to the individual or entity using our Service.
  • "Content" refers to all text, images, videos, audio, data, and other materials uploaded, posted, or shared through the Service.
  • "Account" refers to your registered user account on the Service.
  • "Subscription" refers to paid plans that provide access to premium features.

3. Description of Service

Imago Platform® provides a comprehensive digital platform that enables users to create, share, and manage visual content and related services. Our Service includes but is not limited to:

  • Content creation and editing tools
  • File storage and management capabilities
  • Collaboration and sharing features
  • Analytics and reporting tools
  • Integration with third-party services
  • Community features and user interactions

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, though we will make reasonable efforts to notify users of significant changes.

4. User Accounts

Account Creation

To access certain features of the Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

Account Eligibility

You must be at least 13 years old to create an account. If you are under 18, you represent that you have your parent's or guardian's permission to use the Service.

Account Security

You are responsible for maintaining the security of your account and password. We recommend using strong, unique passwords and enabling two-factor authentication when available.

5. User Conduct and Content

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or share malicious code or harmful content
  • Engage in harassment, abuse, or discriminatory behavior
  • Attempt to gain unauthorized access to our systems
  • Use the Service for commercial purposes without permission
  • Spam, flood, or overwhelm the Service
  • Impersonate others or misrepresent your identity

Content Guidelines

Content you upload or share must comply with our community guidelines:

  • No Illegal Content: Content must not violate any laws
  • No Harmful Content: No content that promotes violence, hate, or harm
  • Respect Copyright: Only share content you own or have permission to use
  • No Adult Content: Sexually explicit material is prohibited
  • No Spam: Avoid repetitive or unsolicited content

Content Ownership and License

You retain ownership of content you create and upload. However, by using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content solely for the purpose of operating and improving the Service.

Content Moderation

We reserve the right to review, moderate, or remove content that violates these Terms or our community guidelines. We may take action including warnings, content removal, or account suspension.

6. Intellectual Property Rights

Our Intellectual Property

The Service and its original content, features, and functionality are owned by Imago Platform® and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Content

You retain all rights to content you create and upload. You are responsible for ensuring you have the necessary rights to any content you share on the Service.

Third-Party Content

The Service may include content from third parties. Such content is the property of its respective owners and is protected by applicable intellectual property laws.

DMCA Compliance

We respect intellectual property rights and respond to valid DMCA takedown notices. If you believe your copyright has been infringed, please contact us with the required information.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

Privacy Policy: Please review our Privacy Policy to understand how we handle your personal information.

8. Payments and Subscriptions

Subscription Plans

We offer various subscription plans with different features and pricing. All fees are stated in US dollars unless otherwise specified.

Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All payments are non-refundable except as required by law
  • You authorize us to charge your chosen payment method
  • You are responsible for keeping payment information current

Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

Price Changes

We may change subscription prices with 30 days' notice. Price changes will take effect at your next billing cycle.

Free Trial

We may offer free trials for certain subscription plans. Free trials will automatically convert to paid subscriptions unless cancelled before the trial period ends.

9. Termination

Termination by You

You may terminate your account at any time by following the cancellation process in your account settings or by contacting us.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination

Upon termination:

  • Your right to use the Service ceases immediately
  • We may delete your account and content
  • You remain liable for any outstanding fees
  • Provisions that should survive termination remain in effect

10. Disclaimers and Warranties

Important: The Service is provided "as is" and "as available" without warranties of any kind.

We disclaim all warranties, whether express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties regarding the accuracy, reliability, or availability of the Service
  • Warranties that the Service will be uninterrupted or error-free

We do not warrant that:

  • The Service will meet your specific requirements
  • The Service will be available at all times
  • All errors will be corrected
  • The Service is free of viruses or harmful components

11. Limitation of Liability

To the maximum extent permitted by law, Imago Platform® shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or other intangible losses
  • Damages resulting from your use or inability to use the Service
  • Damages resulting from unauthorized access to your data
  • Damages resulting from third-party conduct or content

Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

Note: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Imago Platform®, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content or conduct on the Service

13. Dispute Resolution

Informal Resolution

Before pursuing formal dispute resolution, we encourage you to contact us directly to seek a resolution.

Binding Arbitration

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration rather than in court, except for small claims court matters.

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any legal action or proceeding shall be brought exclusively in the courts located in [Your Jurisdiction].

15. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • We will update the "Last Updated" date
  • We will notify you of material changes via email or Service notification
  • Changes become effective 30 days after notification
  • Continued use of the Service constitutes acceptance of updated Terms

If you do not agree to the changes, you should discontinue use of the Service.

16. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Imago Platform® regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Assignment

You may not assign your rights under these Terms without our prior written consent. We may assign our rights to any affiliate or successor.

Force Majeure

We shall not be liable for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control.

17. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@imagoplatform.com

Address: [Your Company Address]

Support: support@imagoplatform.com

We will respond to your inquiry within 5 business days.